success is a five-step process first you have to know what you're going after your goals then you encounter your problems number two you encounter your problems on the way to your goals then you have to diagnose those problems and get at the root causes of those problems and that might be a weakness that you have or a weakness that somebody has but you better get at the root cause and then once you got the root cause then you can design something you write down on your to do list i gotta do this thing that's number four design and then number five you gotta do it yes you just can't say okay now i'm going to do that thing and not push through to results and if you could do that over and over that's a formula for success you only have to do those five things you got the formula for success