: Buy, Return, Repeat: What happens When You Return Online Purchase? | With @palkisharmaupadhyay

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2024-03-23 03:08:12

you know what happens to the things we order online but don't keep
every time you hit that return button an unseen reverse supply chain comes to life with a simple click on return button
treasure turns to trash this is a global problem
and it has given birth to an invisible scam and organized retail crime
it's called
war drooping
shoppers buy something
only to wear it once and then return it
but companies are also at fault here
over the past few years they have made returns seamless and free to boost sales companies have great logistics when it matters to them
they know who buys what and when where their eyes are where the cursor follows
they made it so easy to help consumers part with their money
why not introduce the same level of sophistication when people want to part with their purchase